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 "آثار الإدارة بالتجوال: دراسة حالة مستشفى ألمانية"

التفاصيل

آثار الإدارة بالتجوال: دراسة حالة مستشفى ألمانية

آثار الإدارة بالتجوال: دراسة حالة مستشفى ألمانية

اضف إلى سلة النتائج المختارة إطلب هذا المرجع بالإيميل
  • القسم:
    بحث منشور في مجلة علمية محكمة
  • نوع المحتوى:
    مراجع أجنبيــة
  • حالة النص:
    كامــــل
  • عدد الصفحات:
    17
  • سنة النشر:
    2006
  • تحميل:
    ملخـــص

 "آثار الإدارة بالتجوال: دراسة حالة مستشفى ألمانية"

تناقش الورقة الآثار المترتبة على «الإدارة من خلال التجول» في مستشفى ألماني، بما في ذلك تعزيز علاقات العمل ذات الثقة العالية والتشكيك والسخرية التي يمكن أن تولدها بين الموظفين.

فحصت دراسة الحالة التي أجريت في مستشفى ألماني آثار «الإدارة من خلال التجول» (MBWA) على موظفي الرعاية الصحية. وجدت الدراسة أن MBWA كانت تستخدم كوسيلة للرقابة الإدارية، مما أدى إلى كل من الشك والسخرية بين الموظفين [1]. وجدت دراسة أخرى حول MBWA في المستشفيات أن البرنامج كان له تأثير سلبي على الأداء في المتوسط. ومع ذلك، أدى تحديد أولويات المشكلات سهلة الحل وتعيين كبار المديرين مسؤولية حل المشكلات إلى تحسين الأداء [2]. يُنظر إلى MBWA على أنها طريقة مهمة لبناء الكياسة والأداء في مكان العمل، مع التركيز على التواصل بين الأشخاص والتقدير والتقدير [3]. سلطت تجربة صندوق مستشفى يتمتع بالحكم الذاتي يدير برنامج التطوير الإداري الخاص به الضوء على القضايا السياسية المتعلقة بتوفير الموارد للبرامج المعتمدة وتضارب الأدوار لموظفي التدريب الداخلي [4]. بشكل عام، أدى تنفيذ عيادة طبية متكاملة بالمستشفى في النمسا إلى انخفاض كبير في زيارات قسم الطوارئ، لا سيما بين المرضى ذوي الحدة المنخفضة [5].

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